FAQs

Am I eligible for a loan?

You must be 18 years or older and must have a regular form of income in order to apply for a loan.

What if I have a bad credit record?

Our firm will consider clients with all types of credit records and will try to find a way to approve your loan.

Is getting a small business loan the hardest thing you’ll ever have to do?

No. Like other forms of financing, obtaining a small business loan is all about preparation. Ensuring your books are transparent and you maintain the reserve liquidity to encourage the lender that you’ll be able to service your debt consistently on time will lead to success. And experts agree the best way to avoid unnecessary snags is to prepare for the application process.

Do you need perfect credit to get a loan?

No. A low credit score is a concern for some lenders, but banks aren’t the only lenders out there. In fact, it’s far from impossible to get a personal / business loan with bad credit. Alternative and private lenders are often able to offer more flexible terms, including which level of creditworthiness they can approve.

How long will it take to get a decision on my application?

In most cases, you will get an instant online decision from us. However In other cases, you could typically expect to receive a decision via email, telephone or SMS with 1-4 hours (during office hours).

Is the best way to obtain a loan for your business through a bank?

Not always. Entrepreneurs have more than one option for obtaining financing; banks are not the only game in town. There are alternative and private lenders, as well as creative types of lending like invoice factoring, which can help business owners shore up their capital without going through the lengthy and restrictive application process required by conventional lenders.

Is it true that the more money you ask for, the less likely you are to be approved for a small business loan?

No, the requested principal amount of the loan should not have an adverse impact on whether or not you get approved. Lending institutions are generally prepared to fulfill large financing requests for the right borrower; it’s more lucrative for them in the long run anyway. Don’t be afraid to ask for the amount of money that you really need!

Is the interest rate the most important factor to consider?

It’s easy to put too much emphasis on the interest rate of the loan. Essentially, the interest rate determines just how much the loan is going to cost by the end of the repayment period. It’s certainly a crucial piece of information, but it’s just one aspect of the entire deal.

What is the first step when seeking a business loan?

The first step when trying to get a personal | business loan is gathering everything you need to apply. These needs include tangible items and process considerations, such as the following: -Knowledge on how well bank term loans, SBA loans and alternative lenders do or don’t fit your needs -Proof of your credit history, small business age and yearly revenue (many lenders set minimum thresholds for these values) -A sense of how much you can afford per month in loan repayments and attendant fees -An idea of which items you might put up as collateral, if necessary -A list of potential lenders -Documents such as tax returns, bank statements, financial statements, legal documents and a business plan

What is the best way to fund a small business?

Although there’s no objective answer to this question, you could argue that small business loans are a top option. After all, they’re so frequently used for a reason: If you appropriately plan for them, you can budget for monthly payments fairly easily.

How long does it take to repay a business loan?

The answer to this depends almost entirely on your loan term. A loan with a five-year term should take that long to repay. That said, if you can pay your loan off early, that’s a good thing, as long as you don’t incur a prepayment fee for doing so. If there is a fee, you might want to hold on to that loan a bit longer. Your monthly expenses might be less than the potential fee.

I've just started a new job, can I still apply?

If you are still in probation period, we may be more lenient and may be willing to lend to you even if you have just started new employment (subject to certain conditions being met).

Do you comply with the Data Protection laws?

Yes, we take all Data Protection regulations very seriously. We respect your privacy at all times.

Can I settle my loan before the agreed repayment period?

You can settle early with a small, or no penalty charge.

CONTACT

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Warning: You have to repay your loans. Don’t pay any intermediaries.

Customer Service/ Complaint Hotline:
+27875101686 (Monday to Friday, 9am-8pm)

➜ Income Proof and Address Proof waiver, only for loans with the maximum loan amount of R500,000 for customers who fulfil specific credit requirements. Direct Access Finance reserves the right to request further supporting documents for loan approval purposes in certain circumstances. Larger loan amounts may be offered to customers who provide further supporting documents. Government Issued ID and disbursement account proof are required from new customers for identify verification and loan disbursement purposes.

➜ Get Extra Cash instantly – The customer must fulfil specific credit requirements to be eligible. ➢All required application information must be complete and accurate. Final approval is subject to the final submission of all relevant documents and the credit record of the customer. If customers apply during system maintenance period, approval result will be sent via email and SMS after system resumes. ➢The loan will be transferred via Faster Payment System (FPS) after the loan agreement is signed and the loan is approved. ➢Actual transfer time is subject to each individual bank’s transfer service hours.

➜ Direct Access Finance reserves its absolute right on any loan approval decision and any disputes. In the event of any inconsistencies between the English and Chinese version of the Terms and Conditions, the English version shall prevail.